Rethink. The Financial Advisor Podcast - Episode 58: Client Engagement Is the New Alpha featuring Craig Martin
What’s the best way to add alpha to your practice?
Is it tech? Your brand? Some special sauce? Or is it as simple as improving your client engagement experience? Join us as we chat with Craig Martin, Executive Managing Director, Global Head of Wealth & Lending Intelligence for the J.D. Power wealth management division to gain some very valuable insights into what he and his team are learning from their research-driven data.
In this episode Craig, Adam and Derek chat about:
Evolving Financial Advice and Client Experience
Financial Advisors' Value Demonstration Challenges
Technology's Role in Financial Advice Evolution
Digital Advice Preferred, Human Advice Still Needed
Technology's Impact on Financial Services Client Interactions
Enhancing Client Interactions: Tech and Communication Strategies
Data-Driven Client Engagement Strategies
And actionable steps you can implement today!
Resources:
Check out the J.D. Power Wealth Intelligence website and data
Check out some interesting data from the AdviceTechLive/J.D. Power Advice 3.0 Presentation
Connect With Adam Holt:
Connect With Derek Notman: