COMING SOON: Milestone Tracking for Asset-Map
By Perry Feinstein, Marketing & Communications Manager.
We’re happy to announce our upcoming Milestones feature that helps your business capture advice and meeting notes along your customer’s journey in the Asset-Map Platform.
How to Use Milestones
Milestone functionality in Asset-Map tracks key household advice delivery interactions associated with advisor efforts around clients and prospects. A drop-down selection box will automatically appear within the Asset-Map Platform when certain common household functions are performed, such as accessing a household for the first time in a predetermined number of days, or upon generating a comprehensive report.
The current list of Milestones includes:
Discovery/Profile: Use this to document the early phases of a prospect interaction with Asset-Map.
Strategy Meeting: Indicate that the client is in the phase of considering strategies, planning, implementation, or actions.
Client Review: Provide a review or check-in experience with a client to discuss their overall financial well-being. Typically annual or ad hoc reviews satisfy this Milestone.
Other: Use this milestone when you want to indicate that there is something you know is worthy of tracking, however, does not meet the definitions provided to you above.
Use the Household Index view of all your accessible households to filter and search on the Milestone (MS) and Last Milestone columns to see what households need attention.
Once assigned, the Milestone appears on the Asset-Map Household details tile within the Household Summary page (see below), which is also where advisors can manually launch the Milestone drop-down box in order to update the current status.
This functionality supports your ability to track and measure client reviews, which is an important metric under the SEC Best Interest Regulations on key principles underlying fiduciary obligations.
The Milestone option also helps mitigate risk to financial professionals and their firms.